Politique d’expédition

We proudly hand package and ship all of our orders directly from Asheville, North Carolina.

  • Processing Time: Orders are typically processed and shipped within 1-2 business days.

  • Shipping Rates: Shipping costs are calculated at checkout based on your location and the weight of your order. USA domestic orders receive free shipping.

  • Tracking: Once your order ships, you will receive a confirmation email with tracking information. Metanoia&Co is not responsible for delays caused by the shipping carrier or customs.

  • Lost or Stolen Packages: Please ensure your shipping address is secure. We are not responsible for packages that are marked as "Delivered" by the carrier but are lost or stolen. If an issue arises, contact us and we will assist you in filing a claim with the carrier.